General terms and conditions (AGB) andConsumer informationAs of: 02/2019
General terms and conditions and consumer information in the context of purchase contracts that
via the online shop between wölffchens-bastelshop
hereinafter referred to as "seller" - and the customer - hereinafter referred to as "customer".
§ 1 Scope and general information
(1) Subject to individual agreements and arrangements that take precedence over these terms and conditions,
apply exclusively to the business relationship between the seller and the customer
following general terms and conditions. Unless otherwise agreed, the
Inclusion of the customer's own conditions contradicted.
(2) The customer is a consumer insofar as he concludes the contract for purposes that are predominantly neither
can be attributed to his commercial or his independent professional activity.
In contrast, an entrepreneur is any natural or legal person or a legal entity
Partnership that, when entering into a legal transaction in the exercise of its commercial or
independent professional activity.
§ 2 conclusion of contract
2.1 The customer can make a non-binding request to submit an offer to the seller by telephone, email, post or via the online order or contact form on the seller's website. The seller sends the customer a binding offer in text form (e.g. by email or letter) to sell the goods selected by the customer from the seller's range of goods. A binding contract is concluded when the customer exercises the seller's binding offer by paying the offer to the seller's account and thus confirms it!
$ 3 right of withdrawal
3.1Further information on the right of cancellation can be found in the seller's cancellation policy.
§ 4 Subject of the contract, quality, delivery, availability of goods
(1) The subject of the contract are the goods and services specified by the customer in the context of the order and specified in the order and / or order confirmation for the ones mentioned in the online shop
Final prices. Errors and mistakes are reserved there, especially regarding the availability of goodsconcerns.
(2) The quality of the ordered goods results from the product descriptions in the online shop.
Images on the website may only reflect the products inaccurately;
colors, in particular, can vary considerably for technical reasons. Images only serve
as illustrative material and may differ from the product. Technical data, weight, size and
Specifications are given as precisely as possible, but can be the usual ones
Show deviations. The properties described here do not constitute defects of the
Products delivered by the seller.
(3) Are no copies of the customer selected at the time of ordering
Product available, the seller informs the customer of this in the order confirmation. Is this
The seller refrains from a declaration of acceptance if the product is permanently unavailable. A contract
does not come about in this case.
(4) If the product specified by the customer in the order is only temporarily unavailable, share
the seller informs the customer of this immediately in the order confirmation. At a
Delay in delivery of more than two weeks gives the customer the right to withdraw from the contract
withdraw. In this case, the seller is also entitled to withdraw from the contract.
In doing so, he will immediately reimburse any payments already made by the customer.
§ 5Delivery, prices, shipping costs
(1) Delivery to the shipping company takes place at the latest two days after receipt of the money atCash on delivery payment no later than two days after the order confirmation. The delivery time is untilto five days. The seller will point out any deviating delivery timesProduct page.
(2) Delivery takes place only within the EU.
(3) All article prices include VAT. The prices shown are
Retail prices plus shipping costs. The customer receives an invoice with the specifiedValue added tax.
§ 5 payment
Payment is made in advance or by bank transfer.
§ 6 transport damage
(1) If goods are delivered with obvious transport damage, the customer is asked to do soComplain immediately to the deliverer and contact the seller as soon as possibleto record.
(2) Failure to file a complaint or to contact us has legal consequences
Warranty rights of the customer have no consequences, but helps the seller, own
To be able to assert claims against the carrier or the transport insurance.
§ 7 warranty for defects
(1) The provider is liable for material defects in accordance with the applicable statutory provisions,
in particular §§ 434 ff BGB.
(2) The goods supplied by the provider are only guaranteed if they are expressly included in the
Order confirmation for the respective item has been submitted.
(3) Complaints and claims for liability for defects can be made under the
Provide provider identification given address.
§ 8 retention of title
The delivered goods remain the property of the seller until full payment has been made.
§ 9 liability
The legal regulations apply.
§ 10 contract text
The contract text is stored on the seller's internal systems. The general
The customer can view the terms and conditions at any time in his customer account. The order data
and the terms and conditions will be sent to the customer by email. After completing the order, they are
Order data is no longer accessible on the Internet for security reasons.
§ 11 final provisions
(1) The contract language is German.
(2) The law of the Federal Republic applies to contracts between the seller and the customer
Germany excluding the laws on the international purchase of movable goods
Application. This choice of law applies to consumers only insofar as this is due to mandatory provisions
protection granted to the law of the state of habitual residence of the consumer
Customers are not withdrawn.
(3) If the customer is a merchant, a legal entity under public law
or is a special fund under public law, the place of jurisdiction for all disputes
Contractual relationships between the customer and the seller the seat of the seller. this applies
also if the customer has no general place of jurisdiction in Germany or the EU, or be
Residence or habitual residence is not known at the time the lawsuit is filed.
(End of terms and conditions)